ME
Margaret E

1 reviews | Active since Nov 2014

20 Sept 2022, 07:17

Shocking service!!!

Going on for two and a half months to deliver my new card to me. Promises, promises, promises. This is beyond disgraceful!

0
Replies (2)
Standard Bank
Standard Bank's reply20 Sept 2022, 07:32
Official
Good Day Margaret 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback.
 
Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply22 Sept 2022, 16:02
Official
Dear Margaret 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
 
Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***