OS
Omar S
1 reviews | Active since Jul 2010
02 Sept 2024, 11:09
Shocking service
The service at Standard Bank Prestige Banking services has gone to the DOGS...I can see based on the other reviews and ratings I am not the only person struggling with Standard Bank..seems like they have rejects from the asylum working there at the call centers.Tried to get hold of Fabio Pamzeri to report an issue..no response...his staff Boistoarelo Madiste is incompetence personified
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Sept 2024, 11:27Good day Omar.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2024, 11:27
Official
Good day Omar.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
OS
Omar S's updateReviewer Update
03 Sept 2024, 15:03Day 3- After dealing with Gorden Bila, Nozipho ,Rashnika ,Agnes Kgosimang I still cant get them to resolve my Credit Card PIN reset as their "systems were down".
It seems like dealing with rejects from the asylum..total incompetence- Standard Bank service is on the decline for the worst with people skills handling issues absolutely clueless.
If I could give them a minus rating it would minus 10.
Avoid Prestige Banking!!!!!!! Not worth the service fees.
It seems like dealing with rejects from the asylum..total incompetence- Standard Bank service is on the decline for the worst with people skills handling issues absolutely clueless.
If I could give them a minus rating it would minus 10.
Avoid Prestige Banking!!!!!!! Not worth the service fees.
OS
Omar S's update03 Sept 2024, 15:03
Reviewer Update
Day 3- After dealing with Gorden Bila, Nozipho ,Rashnika ,Agnes Kgosimang I still cant get them to resolve my Credit Card PIN reset as their "systems were down".
It seems like dealing with rejects from the asylum..total incompetence- Standard Bank service is on the decline for the worst with people skills handling issues absolutely clueless.
If I could give them a minus rating it would minus 10.
Avoid Prestige Banking!!!!!!! Not worth the service fees.
It seems like dealing with rejects from the asylum..total incompetence- Standard Bank service is on the decline for the worst with people skills handling issues absolutely clueless.
If I could give them a minus rating it would minus 10.
Avoid Prestige Banking!!!!!!! Not worth the service fees.
Standard Bank's replyOfficial
03 Sept 2024, 15:52Dear Omar
Thank you for writing back to us.
Please note that we will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Sept 2024, 15:52
Official
Dear Omar
Thank you for writing back to us.
Please note that we will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will follow up with our team and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***