Shocking Service

I was contacted by Standard Bank Private Banking 3 months ago. They offered me their Private Banking facility and I went into the Canal Walk branch to apply and complete the required documentation.I must mention that initially, all credit facilities were declined due to an outdated account reflecting on my credit profile.<br> <br> However, this was sorted out by myself and from then on in, Mrs Fortune refused to respond properly or timorously to any of my emails and insisted on a letter from the company that removed the outdated account information. I explained to her that this would not be possible, but proceeded to send her my updated ITC and Experian reports which reflected a clear record and zero accounts.<br> <br> It has been more than a month and I have still not received any further correspondence from her.<br> <br> Truly shocking and disappointing service.