MM
Morne M

1 reviews | Active since Aug 2016

02 Jul 2019, 14:51

Shocking service

I just want to reflect my utter discuss with the service been received from Standard Bank Business banking. I have requested information on our Caravan club account as I am a signatory on the account. To date I'm still waiting for information. the fact that I was a bank employee in the past, I have to tell the current staff the bank what to do id shocking. Only one person try to assist her very best, but her colleagues have failed her. I will not bank with Standard Bank and will not recommend them as a Bank to anyone!!!!

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Replies (2)
Standard Bank
Standard Bank's reply02 Jul 2019, 19:23
Official
Dear Morne Marx 
 Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
 *** 

Best regards,

Standard Bank
Standard Bank's reply09 Jul 2019, 14:44
Official
Dear Morne Marx

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that you have sorted out the matter.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Best regards,