SHOCKING SERVICE

Be aware purchasing airtime via Std Bank Internet banking. The voucher numbers are invalid and the staff pass you from one division to the next. 5 hours later I still have no valid vouchers and staff tell me that I my account cannot be credited as I purchased airtime. REALLY!!<br> <br> I phoned the complaints dept - what a joke!!!!! They just don't give a damn about their customers.<br> <br> I have now lost my sense of humour with Std Bank - its quite obvious that my money is gone and your staff don't care. WELL DONE STD BANK!!! <br> <br> Btw - it takes 29 minutes for an \available agent"to take a call. Employ more people - its ridiculous how long it takes to get to speak to someone. <br> <br> <br> """