KT
Karen T

1 reviews | Active since Nov 2019

13 Jan 2020, 09:23

Shocking service

I find Standard Bank to be highly ***********. The ques are endless and the staff are NOT ON TOP OF THEIR GAME. They will have 7 workstations and 2 people no matter what time of the day. It is not my problem that they have closed so many branches. I have entrusted them with my money for decades and the service i receive is pathetic.

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Replies (1)
Standard Bank
Standard Bank's reply14 Jan 2020, 02:35
Official
Hello Karen
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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