JB
Justine B
1 reviews | Active since Mar 2015
22 Apr 2015, 11:50
Shocking service
I am appalled by Standard Bank Service., This is the second time in a month. I app**** for an increase on my revolving Credit account on Friday 17/04/2015. They did the agreement and it was approved, and they said the money will be in my account in 48 hours. Needless to say i have had no feedback even after speaking to 5 different people regarding my application. It is now 5 days later and still nobody can tell me when i will have the funds in my account!
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Standard Bank's replyOfficial
23 Apr 2015, 16:10Hello JustineBirch,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Apr 2015, 16:10
Official
Hello JustineBirch,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***