TB
Tracy B

1 reviews | Active since Mar 2017

06 Mar 2017, 14:14

Shocking service

<p>Paid and amount of R2000 17 Feb. Never credited my account but charged me for late payment. Still today nothing been credited after emailing proof of payment 6 times and about 15 calls later. Got a sms saying staying it will be resolved but yet nothing</p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Mar 2017, 10:00
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Mar 2017, 11:59
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 08 March 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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