NH
Nicky H
1 reviews | Active since Dec 2019
31 Jul 2024, 13:25
SHOCKING SERVICE
Standard Bank - I think it is utterly disgusting that ***** is committed on my mother's bank account!! She is 90 years old and only gets a pension to live on. She has phoned customer numerous times, she has sent numerous emails to the bank, to the ***** department - BUT NOTHING - NOT EVEN A REPLY!!!!! ***** CASE ***3
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
31 Jul 2024, 13:28Good day Nicky.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2024, 13:28
Official
Good day Nicky.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Jul 2024, 16:32Good day Nicky.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2024, 16:32
Official
Good day Nicky.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
NH
Nicky H's updateReviewer Update
12 Aug 2024, 10:42I would like to take this opportunity to thank Gordan Bila for his amazing service and friendliness in resolving this matter.
He made contact with my mother and assisted her and kept her updated each step of the way and ensured that her monies were paid back to her.!!!
He made contact with my mother and assisted her and kept her updated each step of the way and ensured that her monies were paid back to her.!!!
NH
Nicky H's update12 Aug 2024, 10:42
Reviewer Update
I would like to take this opportunity to thank Gordan Bila for his amazing service and friendliness in resolving this matter.
He made contact with my mother and assisted her and kept her updated each step of the way and ensured that her monies were paid back to her.!!!
He made contact with my mother and assisted her and kept her updated each step of the way and ensured that her monies were paid back to her.!!!
Standard Bank's replyOfficial
12 Aug 2024, 11:25Dear Nicky
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Aug 2024, 11:25
Official
Dear Nicky
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
Standard Bank Hello Peter Team
***