Shocking private banking service from Standard Bank

<p>I asked for a business account to be closed on 18 November 2015.</p> <p> </p> <p>It took 8 months to close as they mislaid the form - it was only closed in June 2016.</p> <p> </p> <p>They subtracted management fees off our account each month Nov 2015 - June 2016. </p> <p> </p> <p>18 months later - I still cannot get a respnse from my business banker Megan Raven or her superior Munowara Hendricks from Constantia Branch. </p> <p> </p> <p>I have never had such poor service in my life. I am very keen to change banks as a result. </p>