JP
Jason P
1 reviews | Active since Sept 2015
02 Mar 2024, 16:23
Shocking NO service!!!
Shocking service had to wait 40 minutes before someone even answered the call. They close at 1600 answered just before. Was told I'm caller 63 in the queue. Then he cuts me off and politely puts me through to rate their service dept after not even being assisted with the internet banking problem..... Dialed ***
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Standard Bank's replyOfficial
02 Mar 2024, 16:27Hi Jason
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Mar 2024, 16:27
Official
Hi Jason
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team