WS
Willem S
1 reviews | Active since Jul 2011
02 Apr 2020, 11:08
SHOCKING LACK OF SERVICE
On 5th March 2020 I requested my branch (Key West) to transfer money from my Stanlib Money Market to my current account. NOTHING came through.
Two days ago I lodged a complaint (reference ***). This also had no effect.
I AM AT THE END OF MY TETHER!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Apr 2020, 06:35Dear Willem
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's reply03 Apr 2020, 06:35
Official
Dear Willem
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's replyOfficial
15 Apr 2020, 15:30Dear Willem
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Standard Bank's reply15 Apr 2020, 15:30
Official
Dear Willem
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been sorted out.
Kind regards
Johanna Kele
Complaint Resolution Centre
***
WS
Willem S's updateReviewer Update
15 Apr 2020, 15:56The answer I would really like to get is this: Why must a person always first throw his toys out of the cot before a problem is resolved?
WS
Willem S's update15 Apr 2020, 15:56
Reviewer Update
The answer I would really like to get is this: Why must a person always first throw his toys out of the cot before a problem is resolved?