1 reviews | Active since Jul 2016

28 Jul 2016, 21:41

Shocking ******* Service!!

<p>Standard Bank!! You have staff that cannot do their jobs!!!</p> <p>I have been going around in circles.</p> <p>I was handed over to a debt collecting company without the proper procedures followed.</p> <p>Constantly calling & sending smss every single day. I've advised them to send the acc back to STD Bank & notify them to stop violating my Consumer rights & follow the correct procedure.</p> <p> </p> <p>All arranments has been made with Standard Bank regarding payment of my credit card prior to all of this. Nothing was done. </p>

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Replies (4)
Standard Bank
Standard Bank's reply29 Jul 2016, 07:10
Official

Good day Charl Camphor

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********
's update06 Aug 2016, 07:03
Reviewer Update

Details was send to Standard Bank. I was told they will get back to me in 3 - 4 working days. I am still waiting...

Standard Bank
Standard Bank's reply08 Aug 2016, 14:26
Official

Good day Charl Campher

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********
's update09 Aug 2016, 04:12
Reviewer Update

How many times do I actually need to send the information? It has been sent.