PV
Paul V

1 reviews | Active since Mar 2009

20 Feb 2026, 09:35

SHOCKING FAILURE TO HONOUR GUARANTEE

I have been an attorney for 35 years and do a lot of Conveyancing. I received a guarantee from Standard Bank in terms whereof they will pay R 2 500 000.00 less what is owed on the bond, on date of registration of an immovable property into my bank account. Based on the guarantee I registered the property in the Deeds office, however, Standard Bank failed to pay despite the fact that all conditions were met. They clearly do not consider themselves bound by guarantees anymore. Based on this shocking failure, I will not refer any of my clients to them for bonds anymore as they cannot be trusted anymore. I will now unfortunately have to proceed with legal action after registration took place, but no payment was made.

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Replies (2)
Standard Bank
Standard Bank's reply20 Feb 2026, 09:38
Official
Good day Paul, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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PV
Paul V's update23 Feb 2026, 11:54
Reviewer Update
Good day, the matter was resolved and I received the R 2.5 Million. Thank you.