1 reviews | Active since Mar 2009
Shocking
Shocking service from Std. Had huge CREDIT CARD ***** on my account account. Got a call from a Number stating CARD DIVISION AND and they had all my details on my account. Even gave me reference numbers and names... This was so convincing that they cleaned my entire account by say they are from ***** division but we're going to assist me in stopping the transactions taking place. Well right this turned out to be FALSE. WHEN REPORTED TO THE LEGAL SECTOR OF STD BANK THEY TELL ME THAT I APPOVED THESE TRANSACTIONS. BUT NEVER ONCE DID I DISCLOSE MY CARD DETAILS TO THEM. EXACTLY 10 MINUTES AFTER THIS DID I START GETTING THE SO CALLED OTP'S AND RELEVANT SMS..THESE TRANSACTIONS TOOK THREE DAYS TO APPEAR ON MY ACCOUNT SO WHY WERE THEY NOT STOPPED!!!! THEY ALL WERE DONE IN CAPE TOWN YET I AM IN JOHANNESBURG I THINK THIS IS A INSIDE JOB AT STANDARD BANK AS THE SAPS HAVE OPENED MANY CASES LIKE THIS. SO WHAT IS STD GOING TO DO. I WANT MY MONEY BACK!!???
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team
***
Over to past week at the relevant SAPS branch they have had 14 or more cases reported by clients ALL WHICH BANK WITH STD and yet we get told SORRY BUT WE HAVE DECLINED ALL OF THE ABOVE. BECAUSE YOU APPROVED THEM. HAVE STD BANK GOT HOLD OF THE SO CALLED telephone number and request the VOICE RECORDING OF WHERE I ALLEGED GAVE OUT MY CARD DETAILS!!!!???????? No they are simply looking at my account and saying sorry for you it was you that approved online transactions. What the heck how I'm going to spend R3399. 00 ON MR DELIVERY THREE TIMES. pls take a good l at how my account has been conducted over the past years and come back to me with a better service of Sorry DECLINED. I AM TAKING THIS MATTER FURTHER TO 702 AS WELL AS THE CONSUMER COMPLAINTS DIVISION AS WELL AS TO THE BANKING OUBUDSMAN. AND TO EVERY TV STATION AND ALL SOCIAL MEDIA PLATFORMS. WHY MUST WE TRUST STD WITH OUR HARD EARNED MONEY IF YOU CAN STOP OUR ACCOUNTS BEING COMPROMISED BY PEOPLE WHOM ARE CLEARLY KNOWN HOW TO HACK YOUR CLIENTS ACCOUNTS AND PERSONAL INFORMATION
I WILL CERTAINLY BE CLOSING MY ACCOUNT DIW WITH STD. YOU JUST DON'T CARE ABOUT YOUR CLIENTS
Over to past week at the relevant SAPS branch they have had 14 or more cases reported by clients ALL WHICH BANK WITH STD and yet we get told SORRY BUT WE HAVE DECLINED ALL OF THE ABOVE. BECAUSE YOU APPROVED THEM. HAVE STD BANK GOT HOLD OF THE SO CALLED telephone number and request the VOICE RECORDING OF WHERE I ALLEGED GAVE OUT MY CARD DETAILS!!!!???????? No they are simply looking at my account and saying sorry for you it was you that approved online transactions. What the heck how I'm going to spend R3399. 00 ON MR DELIVERY THREE TIMES. pls take a good l at how my account has been conducted over the past years and come back to me with a better service of Sorry DECLINED. I AM TAKING THIS MATTER FURTHER TO 702 AS WELL AS THE CONSUMER COMPLAINTS DIVISION AS WELL AS TO THE BANKING OUBUDSMAN. AND TO EVERY TV STATION AND ALL SOCIAL MEDIA PLATFORMS. WHY MUST WE TRUST STD WITH OUR HARD EARNED MONEY IF YOU CAN STOP OUR ACCOUNTS BEING COMPROMISED BY PEOPLE WHOM ARE CLEARLY KNOWN HOW TO HACK YOUR CLIENTS ACCOUNTS AND PERSONAL INFORMATION
I WILL CERTAINLY BE CLOSING MY ACCOUNT DIW WITH STD. YOU JUST DON'T CARE ABOUT YOUR CLIENTS
