RM
Reitumetse M
1 reviews | Active since Sept 2015
05 Jul 2023, 15:41
SHOCKING DISGUSTING SERVICE
Standard bank Sandton city branch is the worst, limited staff working during the lunch rush, is totally unacceptable. There was a long line from point of entry of the bank to the over an hour line just to replace my card. The time I took to come to the branch was my lunch break and it was infuriating to spend my lunch at the bank, this is not the way things should be done. SANDTON CITY BRANCH is the worst branch so far and I pray that I never have to find myself in there ever again. How disgusting, if I could give negative stars this branch would get them all
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Replies (2)
Standard Bank's replyOfficial
05 Jul 2023, 15:44Dear Reitumetse
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Jul 2023, 15:44
Official
Dear Reitumetse
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
06 Jul 2023, 10:35Dear Reitumetse,
We would like to thank you for giving us the opportunity to look into your matter.
We are glad that the management team remediated the service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to look into your matter.
We are glad that the management team remediated the service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jul 2023, 10:35
Official
Dear Reitumetse,
We would like to thank you for giving us the opportunity to look into your matter.
We are glad that the management team remediated the service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to look into your matter.
We are glad that the management team remediated the service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***