Shocking customer service from Standard Bank online

Item: Standard Bank
Rating: 1
Author: Estelle B

I am unable to do an eft online to my daughter's bank account. I have spoken at length to several consultants, and my daughter has sent a live twitter complaint all to no avail. She was promised that someone would contact me and no one has. What must I do to clear this problem?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

19 Apr 2022, 14:21

Hello Estelle

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Standard Bank Help Centre
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Standard Bank's reply19 Apr 2022, 14:21

Official

Hello Estelle

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Standard Bank Help Centre
***

Standard Bank's replyOfficial

19 Apr 2022, 15:46

Hello Estelle

Thank you for allowing us the opportunity to look into your matter.

The management team have confirmed they have been in contact with you and the matter has been resolved.

Kind Regards

Standard Bank Help Centre
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Standard Bank's reply19 Apr 2022, 15:46

Official

Hello Estelle

Thank you for allowing us the opportunity to look into your matter.

The management team have confirmed they have been in contact with you and the matter has been resolved.

Kind Regards

Standard Bank Help Centre
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