MW
Michael W
1 reviews | Active since Sept 2010
02 Jul 2024, 16:40
Shocking customer service for business banking
Shocking customer service, spent over 27 minutes holding to that ridiculous repetitive music until I got tired of holding. They put the incorrect business number on both their own app and credit card, then don't answer when you try and call.
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Standard Bank's replyOfficial
02 Jul 2024, 16:44Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Jul 2024, 16:44
Official
Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***