DG
David G

1 reviews | Active since Sept 2018

20 Sept 2018, 05:24

Shocking Customer Service

I have been trying for over 2 months to get in contact with Standard Bank regarding an insurance claim. I have used the correct contact details & nobody has once even acknowledged my query. The service at Standard Bank must be the worst I have ever experienced. Definitely the worst bank in SA.

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Replies (1)
Standard Bank
Standard Bank's reply20 Sept 2018, 10:52
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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