1 reviews | Active since Jul 2013
Shocking Customer Service
<p>My Sister has had to re-do her FICA documents for the 6th time, how does this happen (incompetence is how) you need to sort your systems out, secondly how at month end can you only have 3 service centre staff on duty and 1 goes onto lunch adding to the pressure. This seems to be a constant issue at fourways crossing with regards to FICA documentation. </p>
Good day Thomas
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
Best regards
Complaint Resolution Centre
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Good day Thomas
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.
Best regards
Complaint Resolution Centre
***
*** (fax)
***