SS
Steven S
1 reviews | Active since Dec 2014
23 Aug 2020, 13:23
Shocking communication and service
Absolute shocking service from the Standard Bank Home Loans department! Absolute lack of professional communication and client service!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Aug 2020, 04:40Hello Steven
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply24 Aug 2020, 04:40
Official
Hello Steven
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
SS
Steven S's updateReviewer Update
24 Aug 2020, 08:04Hi Complaint Resolution Centre.
I eagerly await your contact.
My cell number is ***, and hopefully today my query can be attended to and resolved.
Steven.
I eagerly await your contact.
My cell number is ***, and hopefully today my query can be attended to and resolved.
Steven.
SS
Steven S's update24 Aug 2020, 08:04
Reviewer Update
Hi Complaint Resolution Centre.
I eagerly await your contact.
My cell number is ***, and hopefully today my query can be attended to and resolved.
Steven.
I eagerly await your contact.
My cell number is ***, and hopefully today my query can be attended to and resolved.
Steven.
SS
Steven S's updateReviewer Update
24 Aug 2020, 21:08No word from anyone from Standard Bank today, despite been told I would be contacted today. This further highlights my original complaint!! Lack of service etc
SS
Steven S's update24 Aug 2020, 21:08
Reviewer Update
No word from anyone from Standard Bank today, despite been told I would be contacted today. This further highlights my original complaint!! Lack of service etc
SS
Steven S's updateReviewer Update
25 Aug 2020, 13:15I am still waiting on a Standard Bank representative to contact me, continued lack of service and incompetence.
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Steven S's update25 Aug 2020, 13:15
Reviewer Update
I am still waiting on a Standard Bank representative to contact me, continued lack of service and incompetence.