RS
Rose S

1 reviews | Active since Oct 2017

19 Oct 2017, 22:49

Shocking client service and Zero no help to clients!!

On the 07th of August 2017 I settled my account in full with Standard Bank in connection with my Standard bank credit card with account no: ********** ********** 99.

Up until now my name still appears on ITC as if I still owe them money on this account.

I called them several times to correct this and I also corresponded with them via email simply asking for assistance in having the adverse listing removed off my credit record.

After my further correspondence with the them bringing no results or assistance to my matter I formally requested a consent letter from them in order to be assisted in the application for a rescission of the judgment to which they are refusing or reluctant to give me.

Please remove my name from ITC as this is effecting me unfairly considering its been paid in full.

For further reference on the judgment it is filed under case no: 34089/14 at the Randburg Magistrate Court.

Thanking you in anticipation for your help.

Regards ROSE SYLVIA SEKGOLOLO CELL; ********** 940

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2017, 06:53
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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