SHOCKING BANKING SERVICE

I spent 2 1/2 hours in a ques at the New Redruth branch yesterday. I needed assistance with setting up a "My Bills" facility on the account. They were unable to assist.

I called the Client Services this morning - another 55 minutes on the phone and was advised that the facility had been set up. I could not pay the beneficiary.

I called Client Services again this afternoon at 14:52 was directed from p;illar to post to be to that I needed the help of a business banker. I spoke to Numfundo; Wanda and Colesa who was " putting me through to the Business banking Services????. Held on the call until 15:56???????????