Shocking

I had a overdraft account that I payed up in July 2014. Every month some one will phone me for payment but since last year July no one phoned me to tell me that the account is payed up. Since July 2014 until April 2015 i've been paying an account that was payed up long time ago. In 2014 I asked for a statement but I never received it, no wonder!!! I phoned Standard Bank to asked them for a refund on the money that I over payed. They told me that I have to go in to a branch bla bla bla. I work long hours and don't get a chance to go to a bank, when I finish my work they all at home with the family. I just feel its not my mistake so why the hell do I need to go in and sort something out in my working hours!!!!!Take my details and account number and pay me back my money that I over payed. Also email me a letter that the account is closed from 2014 july. I know a lot of people that bank with Standard Bank, my clients as well but I will let them all know how Standard Bank work that they can rather go to another back.....Shocking!!!