Shock of the decade

Shock of the decade. A few weeks ago I asked for change for R200 in R10 notes. No problem. Yesterday - same request. I was advised there is now a fee for this. The fee was R140!!!!! Yes, R140 fee to change R200 into R10 notes! Obviously I did not go ahead with such highway *******. Oh, this only applies to one's personal accounts, not business accounts. Please do not email me nor phone me. Just do something about this. BTW, the R10 notes are used entirely for tips - garage attendants, parking attendants and similar.