Shiiiit service - standard bank wonderpark

I went to Standard bank Wonderpark this morning to collect my card. I was assisted by a rude consultant who was backed up by a Muslim consultant who told me I must wait in the queue. All I needed to know is if my card has been delivered or not before I sit and wait, but I was told only the consultant can check. I am very busy, and I don't have time to sit and wait. If it's gonna be a struggle to get a simple bank card rather cancel that account. I will try another bank. I really can't. Why should collecting a card be so difficult. I even requested a bank manager or anyone in charge I was told there's no one. Is that even possible? Close the account because I will not go back to wonderpark again. This is not my first bad experience with Standard bank wonderpark.