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Portia M

1 reviews | Active since Apr 2014

20 Jul 2015, 11:41

SHE WAS NOT HELPFUL AND HAD BAD ATTITUDE

On the 17th July 2015 I went to std bank to open Bank account, The lady by the name of Colleen Moeketsi was just not so helpful, I had to ask questions myself and she never bothered if if she can assist with anything, eventually I asked a letter for work to give my new banking details only to find out that she didn't put the account number on the letter, she put my id numbers twice incorrectly. she had bad attitude and I will not drive to get another letter she must bring it herself hence this letter is needed urgently

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Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2015, 13:27
Official
Hello MPHOGP,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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