She treats me like I slept with her husband!!!

SO YOU WANNA DO IT YOUR WAY NOT STANDARD BANK'S WAY agent sneers condescendingly when mentioning arrangement agreed yesterday about a debit order. <br> Then with arrogance, STOP TALKING LET ME DO MY JOB when explaining they debited wrong amount. I objected to the tone and was told STOP INTERRUPTING ME! CAN I TALK! <br> You're obviously too ******** to realise your job is to listen, treat customers fairly, be professional,have etiquette,maintain positive relationships with your employer's clientele NOT treat me like I slept with your man. <br> You're an embarrassment to your brand and violate TCF principles. Your quality assurance team needs to review both recordings and send me copies immediately as I'm escalating to FAIS ombuds - accurate records of the conversation were not kept, which led to me being subject to her disgusting attitude