She told him that he is a ***** and taking chances

On June 26 my uncle Abram Sello Zingo withdrew R1000 from a Standard bank ATM. When his wife went to buy with the same money at a local store she was detained and my uncle was called in and told that the money was ****. To cut the story short on Thurdsay 2 July my uncle went to Standard bank- Jacaranda centre and reported the matter. They made copies of the **** notes 2 x R100 and gave him the copies and sad he must come back after 12 days coz the notes would be sent to JHB. After about 2 weeks he went to check and what happened shocked the religion out of him. The young lady (Joni Chantanel) who he had been dealing with turned against him and started calling him names. She said he wouldn't get the money coz either he is the one who made the notes and is taking chances or his employer deposited the **** notes and the bank cannot be held responsible for it. Either way she told him he can kiss his money goodbye. At this point my uncle got angry and raised his voice at her and security guards were called in, since then no one from the bank has called him. We want to take the matter to the human rights commission, his rights were violated, his intelligent insulted and he was humiliated