SF
Shaun F

1 reviews | Active since Apr 2022

22 Aug 2025, 08:20

Shaun John Ford

Standard Bank is charging me a honnering fee for baying at Shoprite. The problem I'm having is when I bay at Shoprite I received the goods but when Shoprite take the money from the bank I get charged a honnering fee. It's not my fault if Shoprite withdrawal the money on different dag because when I Bay my goods there's money in my account if I don't have money in my account when I get to the tiles my card will then say inser vision funds right so I get my goods because I have money in my account.

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Replies (1)
Standard Bank
Standard Bank's reply22 Aug 2025, 09:40
Official
Dear Shaun F,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
 
Kindest regards, 
Standard Bank Hello Peter Team
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