Sh*#$@%ty bank

The service I am receiving from this bank is disgusting. I haven't been receiving notification or getting late notification with regards to the movements on my account. Ive sent a tweet, 3 'please contact me' to Standard Bank. So the past weekend i decide to go to the branch in Lenasia. I was told that SBSA was upgrading their system end of June and most customers had some issue, therefore i must go to a long queue i was pointed to, to fix it. So if you were doing whatever on your system and mess our stuff up, why am i being inconvenienced. Especially if i haven't changed anything on my side. So everytime there is a system upgrade i need make time to go to the bank to fix whatever. And if there was a problem why not ****** inform your customers?