CM
Constance M

1 reviews | Active since Jun 2022

01 Jun 2024, 07:45

Sharing of Clients information to 3rd Party

The fact that I have to come on a public platform and express my dissatisfaction of an issue that is so easy to resolve is such a dissatisfaction.

I don’t bank with Standard Bank but I keep receiving notifications of your clients transactions . All the bank notifications comes to my number, this seems close to bridging the POPI act, if you can send me the bank balances, it’s a matter of time before you send me the client’s personal info.

Standard Bank resolve the issue and protect your clients - that should be a priority in a sensitive industry like banking!

0
Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2024, 08:33
Official
Dear Constance

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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