HT
Heather T

1 reviews | Active since Jul 2016

17 Mar 2023, 14:51

Shannon Jonkers at Standard Bank is a star.

I recently needed to obtain archived bank statements from as far back as 2017 which I had lost after a computer crash. I called the Standard Bank Prestige Direct Call Centre and spoke to Shannon Jonkers about my problem. Before the end of that day, he had emailed the statements to me. Exceptional service in a heartbeat. People are quick to complain about their bank, but need to give credit where credit is due. Thank you Shannon. You made my day.

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2023, 14:55
Official
Good day Heather 

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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