MJ
Monique J
1 reviews | Active since Feb 2022
27 May 2025, 14:05
Shameless unauthorized transactions
I am fedup with this bank.They allow debit orders on my account that I did not approve,I have been paying for the past 3 months a fee to stop a debit order from finchoise as it was paid in full 3months ago ,yet they allow the debit order every minth again and again.PLUS THEY DO NOT ALLOW ME TO REVERSE THE DEBIT ORDER SO THEY ARE JUST ALLOWING RANDOM DEBITS TO TAKE MY MONEY WITHOUT MY PERMISSION.THIS IS ABSELUTELY SHAMEFULL FOR A BANK
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Standard Bank's replyOfficial
27 May 2025, 14:16Dear Monique,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 May 2025, 14:16
Official
Dear Monique,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***