RL
Robyn L
1 reviews | Active since Nov 2011
20 Jan 2026, 10:00
Shameful client services
A difficult task dragging on from November last year; restarting again in 2026 - more than 2 weeks later.. no response to open a trust account. Never had the misfortune of a Manager even avoiding assisting clients. Service is beyond disgraceful. 1 star is too much for Francois Fillis and further delay from Sonia Taylor.... its wonderful that you ignore your clients and we have to BEG TO BE ASSISTED....
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Standard Bank's replyOfficial
20 Jan 2026, 10:54Good day Robyn,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jan 2026, 10:54
Official
Good day Robyn,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***