Shame on you Standard Bank

The worst experience ever!!!!!!

After I app**** for a Prestige account online I was asked to submit my proof of income because the minimum required income is R25000 per month. I emailed my payslips and 3 months bank statements but Standard Bank did not except this because my income is not paid into my account all on the same day for example my basic gets paid on the last day but my commission gets paid whenever the transaction is finalized and full payment has been received by my employer.

They then advised that I should open a MyMo account for a 3 month period, and this will give Standard Bank atleast a track record and profile to work on.

I opened the MyMo account and came to realize that Standard Bank has got a bank charge called "Honnoring Fee" and what this is, is for when you carry on with your daily life and swipe for fuel, food etc your account only debits when the merchant banks on his side....

Example: Positive Balance in your account of R400 and you fill fuel of R200 then swipe for the transaction and then you go and take R100 from a Non-standard bank ATM, then according to your calculation, there should be a balance of R100 - the bank charges of let say R15, and you go and swipe again for food of R100 because according to the app and your text message, your available balance is still R100, now you have a balance of R0 according to the app. Then this is where the catch is, the bank charges then makes for your account to go into a negative, which now means that the bank is actually helping with a overdraft facility and the honoring fees on these can vary to any amount.

In the 3 months that I have had the MyMo account, my deposits came to R120 000, but still Standard Bank fails to see my minimum income of R25 000 per month and I have had about 12 honoring fee transactions during this time period to where it's as rediculous as a negative account balance of R8 then being charged R132 honoring penalty and this totalled for the 3 months to R1300 in honoring fees alone. Is there no interest percentage threshold???? Whenever I use Uber or Bolt, the fee for the company gets deducted from my account and a few days later, another deduction for this company which is stated on my account as "Intl transfers" which also varies according to the initial amount for the service that has been delivered. And for every airtime purchase, my charges is R1.20 per transaction.

I think the public should maybe take their bank statements of Standard Bank and reconcile these statements for the simple reason, Standard Bank's fees puts our accounts in a negative balance and we, as the customer, does not realize all these small amounts on a day to day basis, the MyMo account that is supposed to be so cheap, has cost me R4800 in bank charges inclusive of the honoring fees the past 3 months ane all of this was done because the Prestige banking department advised me to open this account for them to have a track record to work of.

In December, I reported ***** on my account, and the only thing Standard Bank did was cancel my cards and I am still waiting till today for a representative to contact me and have my ***** related query taken care of.