Shame on you Standard Bank!!

Item: Standard Bank
Rating: 2
Author: Avril D

Have a home loan from Std Bank, transfer Jan 2015. App**** for an access account at the same time as the bond.<br> Its November and I still don't have an access account despite many e mails, many calls and even going into the bank and completing another interminable batch of forms. <br> Shame on you Standard Bank for such a poor, shoddy, could not care attitude. In fact your customer service is non existent.<br> Avril Drew

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Replies (1)

Standard Bank's replyOfficial

11 Nov 2015, 08:05

Hello avrilddrew,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply11 Nov 2015, 08:05

Official