SHAME ON STANDARD BANK

Item: Standard Bank
Rating: 1
Author: Stephan van der Westhuizen

HAVE BEEN TRYING FOR TWO DAYS TO PAY FOR MY MUM's GROCERIES ONLINE... STANDARD BANK NEVER RESOLVES THE ISSUE AND NEVER RETURNS TO ME AS PROMISED... THE ISSUE IS CLEARLY WITH STANDARD BANK AND THE MEANWHILE MY MUM HAS TO GO WITHOUT SINCE i AM IN ISOLATION AND SHE IS STUCK IN THE RETIREMENT VILLAGE WITH NOBODY TO HELP... SHAME ON YOU STANDARD BANK!!!!... I'M MOVING ALL MY ACCOUNTS TO FNB

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

06 Jan 2021, 16:10

Dear Stephan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply06 Jan 2021, 16:10

Official

Dear Stephan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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SvdW

Stephan van der Westhuizen's updateReviewer Update

06 Jan 2021, 19:32

LIES!!! YOU ARE LYING TO YOURSELF... I'm STILL WAITING FOR ANYTHING EVEN REMOTELY LOOKING LIKE SERVICE... MY ISSUE HAS STILL NOT BEEN RESOLVED!!! ... GOING ON 3 DAYS AND MY MUM IS STILL WITHOUT FOOD!!!

SvdW

Stephan van der Westhuizen's update06 Jan 2021, 19:32

Reviewer Update