JG
Judith G

1 reviews | Active since Dec 2016

01 Nov 2019, 09:28

SHAME

Dear Team I would like to share my innovative thinking through with the bank Your bank STANDARD BANK has been there for years now i have noted that it is gradually going down with all the rentrenchment going up and down. The first :where are you customers ,a whole lots of ppl are sitting with Loan Sharks because you STANDARD BANK have chase them away Decline for non-apparent reasons ,Your tellers/consultants s****s need to be polished ,They need to go down to the level of those PPL overalls embrace them give them Reason to want to bank with Standard Bank,people can't even buy houses,loans and other products Declined with no options layed on the table for them Forgetting that you STANDARD BANK are benefiting from the BANK CHARGES still from the same ppl you DECLINE ,I could say more but be real WHAT IS HAPPENING MARKETING REVIEWS should be revised don't put up a face as you TOPS whereas your figures are a shame . Baba TSHABALALA (CEO STANDARD BANK)

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Replies (1)
Standard Bank
Standard Bank's reply02 Nov 2019, 07:29
Official
 Hello Judith
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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