1 reviews | Active since Jun 2018
Severe harrassment about my dead father
I keep getting debt collectors and attorneys demanding money from my father, who has been dead for almost 3 years. The money that Standard Bank wants is a credit card fee, added after he died, and after I informed Standard Bank several times that he is dead. I've phoned Standard Bank call centre over and over again, I've e-mailed the dreadfully named "deceasedrecoveries", sent the documents, his death certificate, letter of executorship.... and NOTHING!!! I still get phonecalls from attorneys and debt collectors. Short of calling a seance, I can't think of anything further to do. My dad is dead is not coming back. ARE YOU LISTENING STANDARD BANK??? CAN SOMEBODY PLEASE SOLVE THIS ONCE AND FOR ALL!! And please, take a tip from the banks in the UK. They don't call it "deceasedrecoveries" - how tasteless and crass. They call it Bereavement Assistance.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
