SETTLEMENT WHAT SETTLEMENT

On 7 July i went to your Randfontein branch asked for an settlement amount on my blue bean card, the lady asked me when will i make the payment.i said the same day and it will be cash. now there is more to pay before i can close my account i have spoken to your guys last week Monday 9 July and you said by the 16th you will revere the cash deposit fee and close the account. i phoned this morning again 17th again and you said no i must pay now over R900 to close this account. i am fed up with your service since 2005 i have been with Standard bank and you are forcing me now to go to another bank. AND I WILL NOT PAY IN ANYTHING ELSE