1 reviews | Active since Jun 2011
SETTLEMENT VALUE OF VEHICLE INCREASING
<p>I have been on and off trying to sell my vehicle but waiting for the settlement value to be favourable, each time i call the value is less than before, recently i was in the process of actually selling my vehicle at a slightly lower cost than the last settlement value recieved, so when i call once again to check what the latest value is, expecting it to be more or less the same as before or less than before, its R6500 more. Makes no sense, payments have been made since last time settlement was requested. The explanation was that interest was added back, shouldnt the process/calculation of getting the settlement value be the same each time? I just dont think it makes sense for settlement value to increase if you are making payments and your balance is becoming less with each payment. Im very unhappy because clearly i cannot rely on STANDARD bank info when making important decisions. </p>
Good day Lauren
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Lauren
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
