GM
George M

1 reviews | Active since Jan 2019

19 Nov 2021, 10:45

Settlement quote

No wonder your reviews are so shocking here. I have been waiting for more than 3 days to get my vehicle settlement amount and every-time I call asking everyone seems confused. Shocking shocking service.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Nov 2021, 11:47
Official
Dear George M

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Nov 2021, 09:00
Official
Dear George M

Thank you for allowing us the opportunity to look into your matter. 
 
 An email has been sent to you today requesting further details.
 
 Thank you for being a loyal customer. 
  
 Kind regards
  
 Mbali Majozi
  
 Trainee Universal Banker | Customer Resolution Centre
 Consumer & High Net Worth SA