kC
krezelle C
1 reviews | Active since Dec 2015
01 Dec 2015, 13:21
settlement paid
I paid a settlement amount in full end of November but standard bank still took the debit order today. Now i dont have sufficient funds today for my other debit orders. I need a refund today as this is a fault on standard bank side but they say they need to wait for it to reflect on their statement
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Standard Bank's replyOfficial
02 Dec 2015, 09:03Hello krezelle,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Dec 2015, 09:03
Official
Hello krezelle,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***