NM
Nhlanhla M

1 reviews | Active since Dec 2021

07 Apr 2026, 13:22

Settlement letter: Acc ***

Morning. I have been trying to get a settlement letter for a vehicle I’d like to payoff. I reached out to the call centre numbers that I was provided with. I was unsuccessful in getting the settlement letter. I was eventually told to email, with my account number to the following email: ***. Each time I emailed I receive an auto reply message with reference numbers. The last two references are as follows: C-*** and C-***, but no settlement letter.

I’d really appreciate receipt of the settlement letter, as I wish to effect payment today. My account number is ***.

Please contact me on: ***

Warm Regards Nhlanhla Mkhize

Please provide me with settlement figure for the ***, as I wish to settle today.

Warm regards

0
Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2026, 13:42
Official
Dear Nhlanhla, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***