EF
Esmaralda F

1 reviews | Active since Jun 2024

08 Jun 2024, 07:31

Settlement letter

Standard bank blue bean Credit card

Good day

Did send mails. And also phone

Still waiting for my settlement letter

Thanks Esmaralda

0
Replies (5)
Standard Bank
Standard Bank's reply08 Jun 2024, 08:36
Official
Good day Esmaralda 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Jun 2024, 09:26
Official
Good day Esmaralda 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience.

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
EF
Esmaralda F's update04 Feb 2025, 21:29
Reviewer Update
Please Phone me
Standard Bank
Standard Bank's reply05 Feb 2025, 08:39
Official
Good day Esmaralda,

We appreciate you making us aware of this. 

We want to make sure that your issue is taken care of right away. 

You have received an email from us. 

Please read over and then react appropriately. 

Looking forward to hearing from you.

Kind regards
Standard Bank Hello Peter Team
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EF
Esmaralda F's update05 Feb 2025, 08:45
Reviewer Update
I phone on monday, the lady informed me the mail was send. But i didn't received any email.
Ask them to send it to another email adress. But still waiting fot it.