DM
Duduzile M

1 reviews | Active since Dec 2016

13 Nov 2024, 13:03

Settlement letter

VAF account number :*** Standard Bank is not helping me with my settlement letter. Since last week Friday, they handed my account to McRoberts Incorporated attorneys because I only missed one payment. Now that I want to settle my account, they are sending me from pillar to post. I really need that letter ASAP.

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Replies (1)
Standard Bank
Standard Bank's reply13 Nov 2024, 13:09
Official
Dear Duduzile, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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