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Byron B

1 reviews | Active since Aug 2012

20 Oct 2025, 13:57

settlement agreement active but account handed to another attorney

I had a settlement arrangement in place to settle the account, I have made the payment regularly and even before the due time now the account is handed over to another attorney, no one is coming back to me on my agreement. I want to settle this account !!! before December but how do I do this when my active arrangement is being ignored

0
Replies (3)
Standard Bank
Standard Bank's reply20 Oct 2025, 14:21
Official
Dear Byron, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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BB
Byron B's update04 Nov 2025, 09:37
Reviewer Update
Can Yolanda call me please
Standard Bank
Standard Bank's reply04 Nov 2025, 11:34
Official
Dear Btron,

Thank you for getting back to us, our team will call shortly.