GH
Gys H

1 reviews | Active since Apr 2017

10 Oct 2017, 07:05

Settlement

I have settled my account with standard bank and now they dont want to send me a confirmation that i dont owe them a cent it always the same story with them where they chase u around and no one wants to help. i will never ever deal with standard bank again and i will never recommend anyone to this poor service. they are just pathetic in helping all i want is for then to just give me my confirmation thats it how hard can this be now.

0
Replies (2)
Standard Bank
Standard Bank's reply10 Oct 2017, 15:15
Official

Dear Gys Harris

Thank you for posting the message and allowing us the opportunity to address your concerns.

The matter has been escalated to a resolution specialist who will be in contact with you.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Best regards,

Standard Bank
Standard Bank's reply12 Oct 2017, 15:52
Official

Dear Gys Harris

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,