AB
Aggro B
1 reviews | Active since Sept 2015
06 Aug 2020, 10:23
Settled Vehicle 30 days ago = Deafening silence from Standard Bank
I settled my VAF loan a month ago. I emailed *** to ask when documentation will be sent on Monday. It's been 3 days since then. No reply.
Can someone please ask VAF when they plan on sending me my change of ownership documentation for my settled loan?!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Aug 2020, 10:41Dear Talon
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply06 Aug 2020, 10:41
Official
Dear Talon
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
21 Aug 2020, 13:06Dear Talon
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Aug 2020, 13:06
Official
Dear Talon
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
AB
Aggro B's updateReviewer Update
25 Aug 2020, 14:33Dear Clint,
It doesn't seem so. The telephone number for Uti is invalid. There are no tracking info for it because it seems to me you use an inferior courier company. What am I to do now?
It doesn't seem so. The telephone number for Uti is invalid. There are no tracking info for it because it seems to me you use an inferior courier company. What am I to do now?
AB
Aggro B's update25 Aug 2020, 14:33
Reviewer Update
Dear Clint,
It doesn't seem so. The telephone number for Uti is invalid. There are no tracking info for it because it seems to me you use an inferior courier company. What am I to do now?
It doesn't seem so. The telephone number for Uti is invalid. There are no tracking info for it because it seems to me you use an inferior courier company. What am I to do now?